News | Orfos
Home / News

Blog - News

Shipping Update 10/27

We had certainly hoped and believed that, for this update, we would have much better news to share. After very positive yield testing and one perfect production re-boot shipment, where we were able to fulfill a large number of pledges, we believed that all of our tooling troubles were behind us, and that we could begin shipping at full speed. That, however, turned out not to be true. Our overmolder has now told us that they are not able to produce the quality we need with the current tooling, even though they thought this tool in its current state was going to work. More modifications need to be made or, possibly a new tool.

Needless to say, we are very frustrated, not just with the added cost of tooling, but with the various unexpected delays that have been caused. We definitely hear and understand your concerns with the delays, and please know we feel the same way. We do want to emphasize that overmolding with optically clear silicone is a much more difficult process than using plastic, and there are only a handful of shops in the US that are willing to do it. Silicone is able to leak into the tightest of spaces (a few thousandths of an inch) and if tooling is off by even the smallest amount, it takes time to fix.

We are in talks with another shop about taking over the overmolding. They are consulting with us and our situation right now and reviewing our current tool. Hindsight is 20-20 and we wish we had done this sooner with the second shop. We made the mistake of continuing to trust a company that was not fulfilling their promises, in the hopes that each time they made a new promise, it would result in a faster delivery for all of you. That has not been the case and we apologize for that. If it is determined by this new shop that our current tool is unable to be modified, we will be building a new tool with this new shop.

We hope to know more by the end of next week and will be sure to update all of you when we have more concrete information for what is happening next. This second shop that we are consulting with ensured us that this problem is solvable, it is just a matter of time and machining. We are 100% committed to getting you the Orfos Pro, and deeply value the trust you have shown us. We are laser-focused on getting you the quality product we promised at the fastest rate possible. 

Quick Ship Blemished Option

From our recent shipment, we have a few blemished Red and Amber Pros. These are Orfos Pros that are 100% functional, but have some aesthetic blemishes, such as scratches or bubbles. If you are interested in this option, please send us an email at peter@orfos.us.

Also, since we also have blemished Amber and very few blemished White, if you would like to switch your order from a White Pro to an Amber Pro to take advantage of this option, that is completely fine! 

In Summary:

Again, we are doing everything we can to make sure you get high quality Orfos Pros for your adventures. We believe we will have more information to share with all of you at the end of next week. We are hoping that a quicker tooling modification will solve the problem rather than a complete redesign of the tool.

More than ever, we want to sincerely say, thank you for your continued support of Orfos as we continue working to see this project fulfilled.

Sincerely,

The Orfos Team

Orfos Pro in Photography: Nikon D850 World Preview

Orfos Pro in Photography: Nikon D850 World Preview

Orfos Pro excels in Photography/Videography Applications:

We had an exciting update this week as well. We found out the White Orfos Pros were used in the global release video for the new Nikon D850. Starting at 31 seconds of this video, our lights are the only lights used to light the scene (minus the stars of course).

https://youtu.be/a8MdTsFdvHc?t=31s

This video (timelapse) was shot by one of the best outdoor photographers in the world, Marsel Van Oosten. Marsel reached out to us when we had our first prototypes and we collaborated with him in hopes that he would be able to use them for his upcoming projects. He loved them so much, that he used them in his commissioned video for the new Nikon D850. There will be an extended video later on which we will also link. This one is just a teaser. Read about him and his work here: http://www.squiver.com/about-marsel-van-oosten/

The Orfos Pro was designed to light your adventures in the most realistic and natural way possible. This not only improves your enjoyment, but also your video footage and pictures at the same time. Now it has also been proven by one of the most legitimate photographers in the business.

Orfos Pro Shipping Update (8/25)

Orfos Pro Shipping Update (8/25)

We have great news! Yesterday we received confirmation that our tooling modification worked to avoid the issues with tolerances that we were having. We overmolded 6 Orfos Pros and all 6 came out flawlessly.

We are now solidifying this change into the tooling modification, since this initial change was a temporary setup to test the fix. To do this test, we added a temporary non-metal part to the tool to save us from ruining our tool if this did not work. If we had modified the tool in a permanent way and it didn't work, it would have cost another 10 weeks to make a new tool, which we did not want at all. Now that the concept is proven to work, we are making the permanent modifications to the tool to implement the same fix. We have been told that this will take another week to finish. Please expect another update after September 5th to confirm this. 

Once the new tool is successfully updated, we anticipate running full speed. Once we are moving full speed on this tool, we are going to make similar modifications to a second tool, which will increase our production speed even further. However, we won't know the exact production rate until they are running, so we will make time estimates once we are moving again.

Quick Ship Blemished Option

If you are extremely in need of some lights being shipped immediately, we do have a limited number of Orfos Pros (White, Amber and Red) that were previously molded with the unpolished scratched tool by mistake. They do not have the same glossy, smooth surface finish as the ones we will be shipping out later. We also have a number of Red Orfos Pros that have a small bubble in the stress relief area. Both of these issues are just aesthetic and do not affect functionality or our warranty in any way. If you are interested in this as a quick ship option, we can ship your order immediately (email: peter@orfos.us) These will be first-come first-serve, so be sure to email as soon as possible.  

 

Thanks for the support! Things are looking good!